July/Aug. 2009

Top 4 Mail Service Solutions 2009

DANTOM Systems: Emails to Debtors, Duplex Printing Minimize Postage

DANTOM Systems provides credit and collections data processing, high-speed letter printing and USPS first-class mail delivery nationwide to the credit and collections industry. Collection letters are printed, inserted, sealed, sorted and mailed with the USPS on-site and FDCPA and SAS 70 II compliance — with 24-hour turnaround.

Benefits and Features

• Waterfall Data Scrub (suppress letters)
• SAS 70 Type II Certification
• Complete mail processing in-house
• Quality management systems focus on customer priorities and include integrated audits and controls at each step of the process.
• Sorting for automated postage discount; delivery-point barcode to expedite first-class USPS delivery
• Delivers electronic notices to debtors via email as secure attachments with embedded payment forms, eliminating postage costs
• CONFIRM Track and Trace provides detailed tracking of mail through the USPS.
• With duplex printing (4.25 x 6), DANTOM's bifold mailer service provides secure mailing that can save up to $.10 per piece on postage.

What Users Say

"I have been using DANTOM for over 10 years and have found their execution quotient to be very high," says Phillip L. Allen, vice president of collection operations, Asset Acceptance Capital Corp., Warren, MI. "Their speed to completion and quality control makes me confident that our delivery dates will be met with accurate and compliant data. Their business model of being experts in the collection industry results in innovative products and solutions to meet my needs."

Summary
DANTOM uses templates that pull from the bylaws of individual states to integrate state-specific endorsements and calm compliance concerns.

DANTOM Systems
www.dantomsystems.com
866-536-2376

High Cotton: Deliverability Scoring Enables Real-Data Address Blocking

High Cotton prides itself on attention to detail. The nearly 50-year-old company claims that this obsession along with its experience and technology will bring effectiveness and cost savings to a collection program. High Cotton provides alerts when customer payments enter the postal system and immediately recognizes undeliverable mail. This enables clients to eliminate unnecessary follow-up and quickly alter collection strategies for debtors that don't have forwarding addresses.

Benefits and Features

• Address deliverability scoring allows clients to decide which addresses to block and which to mail based on real data. This means more money spent on deliverable letters and less wasted on return mail.
• Self-mailer product offers a secure document solution that reduces costs by eliminating extra envelopes.
• AdressCure fixes problematic and insufficient addresses before resorting to skip trace solutions.
• SAS 70 Type II Certification meets and exceeds the standards of the largest financial institutions.
• Optical camera verification is performed on every letter to ensure quality and production control.

What Users Say

"We were previously using two of the popular collection mail vendors out of California and Michigan," says Jeff Powell, president and CEO of Collection Services, Inc., Pensacola, FL. "When we changed to High Cotton, our turnaround time to the Southeast was greatly reduced, and our postage expense was lowered because we were able to take advantage of their high volume of mail being sent in our area. They are also a pleasure to work with on letter setup and revisions."

Summary
Of the opinion that everyone in the mail services industry promises speed, accuracy and competitive pricing, High Cotton focuses on the little things. These little things are what can take a simple collection letter and transform it into a powerful tool to increase profits.

High Cotton
www.highcottonusa.com
877-838-2345

PCI Group: USPS Technology Tracks Outbound, Inbound Mail Daily

PCI Group relocated its headquarters to a new security-enhanced facility in Fort Mill, SC, that features doors protected with handprint technology and high-security card key access to all critical areas. The company's latest data tracking innovation, Pinpoint, uses United States Postal Service Intelligent Mail Bar Code technology. Pinpoint enables customers to locate every letter they mail in the postal mainstream. Clients receive daily results files of the letters delivered that day and are informed when debtors mail reply envelopes.

Benefits and Features

• Clients have real-time access to all account records anytime with Webtrak technology.
• RapidScrub™ verifies and corrects addresses.
• Strict procedures ensure that 100% of records received are printed and mailed.
• Letter changes can be made 24 hours before mailing.
• On-site USPS staff certifies and enter letters into the postal system six days a week.

What Users Say

"As one of the top 15 debt purchasers in the country, with a mailing volume of approximately 4,000,000 letters a month, we only have one vendor that we go to for mail services," says Scott Matte, CEO and one of the owners of RJM Acquisitions LLC in Syosset, NY. "The folks at PCI Group are the best, and I could never say enough good things about them, but above everything they do for us, the quality of their customer service is the most important. We are what might be considered a 'high-maintenance' customer and are constantly making changes and requesting something new. With all of the automated advancements available to them, PCI still delivers old-fashioned customer service. We get to talk to real people, and everything we request is completed accurately and quickly."

Summary
With over 30 years in the industry, PCI Group continues to offer the latest technology to enhance any collection letter program.

PCI Group
www.pcigroup.com
800-394-0328

PSC Info Group: Two Locations, Auto Address Correcting Reduce Delivery Time

PSC Info Group, a SAS 70 Level II Compliant company, operates facilities in the eastern and western United States to process production in the most appropriate location and minimize mail time. DATAExpress™ Collect allows PSC to accept data in almost any format and quickly convert it into letters and mailings that best fit a client's collection program. Mail is processed within 24 hours of receipt of data.

Benefits and Features

• Electronic submission of system files, 24/7
• Online access and storage of documents, including letters, client reporting, postage tracking and reports
• Variety of unique sizes and formats, including legal size, security-protected postcards and self-mailers
• FASTforward™ uses USPS-licensed technology to search address changes and automatically prints the new address on the envelope for timely delivery.

What Users Say

"SIMM Associates converted all letter processing to PSC Info Group approximately 4 years ago," says Tom Nusspickel, senior vice president and chief marketing officer of SIMM Associates, Newark, DE. Since then, our monthly letter volume has tripled along with our need for quick response, client service and compliance accuracy from all of our vendors. PSC has exceeded our expectations in every category. ... Additionally, some of their base solutions that we adopted during our conversion allowed us to reallocate or reduce staff that had been dedicated to handling returned mail and client-specific letters. During this stressful economic period, being able to do more with less overhead is invaluable. We continue to work with PSC on a daily basis to grow and improve the relationship. Their commitment to SIMM has been tremendous and much appreciated."

Summary
PSC understands the time-sensitive nature of debt collection and can help any agency meet the demands of a constantly changing, competitive environment.

PSC Info Group
www.pscinfogroup.com
800-852-5213