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Breaking News

States Where Debt Is Increasing the Most During COVID-19

Steel Rose

Though debt in collection increased slightly, the percentage of people with debt in collection actually declined — edging down from 29.68% to 29.1%, a drop of 0.58 percentage points. That belt-tightening helped Americans bolster their credit score. The median credit score increased by 11 points, from 693 to 704. According...

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The Bottom Line

Product Spotlight

CSS Product Spotlight

Henry Gardner

CSS, Inc., a leading provider of enterprise class accounts receivable management and financial software offers a broad portfolio of platforms & solutions. CSS enables companies to transition their legacy revenue & payment management systems to a modern, cognitive, centralized, cloud-based Financial Ecosystem®. CSS may be utilized to provide business financial...

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Skip Tracing Advisor

Developing a Network of Closed Sources by Ron Brown, Skip Tr…

Ron Brown

As we begin this article it is very important that the professional tracer clearly understand what constitutes a “CLOSED SOURCE”, the value of a closed source network and the obligation due to each closed source. Definition: CLOSED SOURCE… sources of information with restricted access and information available only through mutual information...

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Collection Software Roundtables

Shielding Collectors From TCPA and FDCPA Violations

Joshua Fluegel

The demands of regulators lead collection professionals to collect debt with the credo of “as little contact with the consumer as possible.” Every eliminated encounter with a consumer while the payment is still being collected is one less chance for a TCPA or FDCPA violation. For this reason many accounts...

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Feature Stories

Hunstein on Rehearing – Revisiting Article III Standing in t…

Eve Cann and Jonathan Green

On April 21, 2021, the Eleventh Circuit Court of Appeals issued its decision in Richard Hunstein v. Preferred Collection and Management Services, Inc., and potentially created a new claim under the Fair Debt Collection Practices Act (FDCPA) – ruling that a debt collector's sharing of information with a vendor is a violation...

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Collection Agency Advisor

The Secret to Excelling in Profit AND Performance

Gordon C. Beck III

To each their own. That’s what I keep telling myself when discussing with my competitors what their strategy is to run and operate a successful collection agency. Everyone’s outlook is different, but the same. Sure, everyone wants to be a top agency, that’s what everyone is supposed to say. But...

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Legal Collection Advisor

Executive Orders Impacting Collections

Michael Starzec

No, this is not a review of the 1996 thriller starring Kurt Russell, Halle Berry and Steven Seagal but it does focus on the prestige of the word “Executive.”   At hotels and sports arenas, you want the executive suite. In Illinois, at least a 1,000 corporations integrate “executive” into their...

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Collection Industry Advisor

3 Options to Offer During Tax Season

Nick Jarman

When it comes to collecting debt, tax season is without argument the most profitable season of the year. Tax season starts at the beginning of February and wraps up in early May. February generally sees the highest return and slightly tapers off each month thereafter. One issue that can ease...

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Compliance Advisor

PCI Compliance, SOC, and HITRUST

Debra J. Ciskey

With the June, 2019, disclosure of a data breach at AMCA looming large in the rearview mirror, debt collectors both large and small are scrambling to verify the security of their consumer portals and their consumer information in general. With numerous vendors and auditors serving the industry in this key...

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CSS Product Spotlight

  • Written by Henry Gardner

CSS, Inc., a leading provider of enterprise class accounts receivable management and financial software offers a broad portfolio of platforms & solutions. CSS enables companies to transition their legacy revenue & payment management systems to a modern, cognitive, centralized, cloud-based Financial Ecosystem®. CSS may be utilized to provide business financial transparency and unify all business units across an enterprise. CSS offers an end-to-end solution to holistically manages every aspect of the revenue & receivables management process, such as payment processing, receivables, revenue cycle management, underwriting, credit, loan servicing, invoicing, billing, collections, bureaus, legal, portfolio, & digital customer engagement. With over 15 years of experience in the industry, CSS is helping the financial services sector to modernize processes and capture more opportunities.

CSS offers many types of software for first party and third party in the collections industry. The Collection System Software is easily scalable and can “manage billions of debtor accounts and thousands of users”. The software provides flexibility to manage regulations across State and Federal debt collection compliance requirements. It also manages legal case tracking, intelligent management alerts, variable expense controls and MARS workflow fulfillment. The flexibility of this software has led to many positive reviews. In the words of Jeff Smejkal, Assistant Director, Bureau of Delinquent Revenue City & County of San Francisco Office of the Treasurer & Tax Collector, “Their expertise in debt collections and efficient business process management has been very helpful in evaluating our current business processes for enhancements and improvements. In short, you are in good hands.”

One of the sayings of CSS is that “When software is designed to look this good, it tends to work that way, too.” If you take a look at their software you will understand they live out this saying with their products. The software provides measurable ROI in real time and the services can be used in response to real time events, increased revenue while regulating cost. The software also enables companies to not have to maintain on sight hardware. CSS’s collection software offers a versatile tool that can benefit a wide range of companies. To learn more visit their website here.