ACA Responds to Misleading ACLU Report on Collection Industry

aca internationalLast week, the American Civil Liberties Union (ACLU) released a misguided and heavily misleading report accusing private debt collectors of using the criminal justice system to “punish” and “terrorize” consumers. This is absolutely false and undermines the commitment and integrity of the professional debt collection industry. Legitimate debt collectors work with consumers to help recover outstanding debt on behalf of businesses, nonprofit organizations and governmental entities. Furthermore, despite the ACLU’s claim that debt collectors are responsible for sending consumers to prison, the truth is clear: debt collectors cannot put consumers in jail because they have not paid a debt and debt collectors are prohibited by law from threatening a consumer with arrest.

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