Massachusetts joined the increasing number of states restricting the use of automated calls and text messages during the COVID-19 national pandemic.

Earlier today, Attorney General Maura Healey filed emergency regulations with the Massachusetts Secretary of State’s Office “designed to protect consumers from unfair and deceptive debt collection practices” during the COVID-19 crisis.  These rules include a ban on outbound debt collection calls and text messages to Massachusetts consumers for the next 90 days, unless Massachusetts’ state of emergency ends before that time, and take effect immediately.

Massachusetts joined the increasing number of states restricting the use of automated calls and text messages during the COVID-19 national pandemic.

Earlier today, Attorney General Maura Healey filed emergency regulations with the Massachusetts Secretary of State’s Office “designed to protect consumers from unfair and deceptive debt collection practices” during the COVID-19 crisis.  These rules include a ban on outbound debt collection calls and text messages to Massachusetts consumers for the next 90 days, unless Massachusetts’ state of emergency ends before that time, and take effect immediately.To read more, click here