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Breaking News

Hunstein Decision Not Final for All Other Circuit Courts Pending Possible R…

Steel Rose

The 11th Circuit Court of Appeals is withholding issuance of the mandate in Hunstein v. Preferred Collection and Management Services, Inc.as of June 14, 2021. Therefore the Hunstein Decision is not final in all other circuit courts pending all 12 of the 11th circuit judges determining if they will rehear the case...

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The Bottom Line

Product Spotlight

CSS Product Spotlight

Henry Gardner

CSS, Inc., a leading provider of enterprise class accounts receivable management and financial software offers a broad portfolio of platforms & solutions. CSS enables companies to transition their legacy revenue & payment management systems to a modern, cognitive, centralized, cloud-based Financial Ecosystem®. CSS may be utilized to provide business financial...

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Skip Tracing Advisor

Developing a Network of Closed Sources by Ron Brown, Skip Tr…

Ron Brown

As we begin this article it is very important that the professional tracer clearly understand what constitutes a “CLOSED SOURCE”, the value of a closed source network and the obligation due to each closed source. Definition: CLOSED SOURCE… sources of information with restricted access and information available only through mutual information...

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Collection Software Roundtables

Shielding Collectors From TCPA and FDCPA Violations

Joshua Fluegel

The demands of regulators lead collection professionals to collect debt with the credo of “as little contact with the consumer as possible.” Every eliminated encounter with a consumer while the payment is still being collected is one less chance for a TCPA or FDCPA violation. For this reason many accounts...

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Feature Stories

Hunstein on Rehearing – Revisiting Article III Standing in t…

Eve Cann and Jonathan Green

On April 21, 2021, the Eleventh Circuit Court of Appeals issued its decision in Richard Hunstein v. Preferred Collection and Management Services, Inc., and potentially created a new claim under the Fair Debt Collection Practices Act (FDCPA) – ruling that a debt collector's sharing of information with a vendor is a violation...

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Collection Agency Advisor

The Secret to Excelling in Profit AND Performance

Gordon C. Beck III

To each their own. That’s what I keep telling myself when discussing with my competitors what their strategy is to run and operate a successful collection agency. Everyone’s outlook is different, but the same. Sure, everyone wants to be a top agency, that’s what everyone is supposed to say. But...

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Legal Collection Advisor

Executive Orders Impacting Collections

Michael Starzec

No, this is not a review of the 1996 thriller starring Kurt Russell, Halle Berry and Steven Seagal but it does focus on the prestige of the word “Executive.”   At hotels and sports arenas, you want the executive suite. In Illinois, at least a 1,000 corporations integrate “executive” into their...

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Collection Industry Advisor

3 Options to Offer During Tax Season

Nick Jarman

When it comes to collecting debt, tax season is without argument the most profitable season of the year. Tax season starts at the beginning of February and wraps up in early May. February generally sees the highest return and slightly tapers off each month thereafter. One issue that can ease...

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Compliance Advisor

PCI Compliance, SOC, and HITRUST

Debra J. Ciskey

With the June, 2019, disclosure of a data breach at AMCA looming large in the rearview mirror, debt collectors both large and small are scrambling to verify the security of their consumer portals and their consumer information in general. With numerous vendors and auditors serving the industry in this key...

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San Francisco launches CSS IMPACT Financial Cloud

  • Written by Ariel Briganti

CSSSAN FRANCISCO, Calif. - The San Francisco Office of the Treasurer & Tax Collector (TTX) earlier this month launched their first Cloud Financial Ecosystem, “CSS IMPACT! HD™ 2.0”. CSS, Inc., the developers of “IMPACT! HD™ 2.0” is the leading provider of Cloud Financial Ecosystem platforms for enterprises & government.

CSS’s financial cloud architecture removes the prohibitive costs of acquiring new technology and workforces to overcome fundamental day to day processes. Municipalities, like the City and County of San Francisco, have experienced a huge uplift in automation with CSS’s cloud Financial Ecosystem platform, enabling them to cost-effectively leverage the latest financial technology rapidly and with the added benefit of a streamlined workforce. This in turn frees the City’s veteran operations staff to focus solely on revenue management and customer service.

José Cisneros (pictured left), the Treasurer of the City and County of San Francisco, spearheaded the “CSS IMPACT! HD™ 2.0” Go-Live inauguration and stated, “This partnership helps the City and County by leveraging CSS’s expertise, acumen, and technology to help us collect more revenue, and automate business processes to maximize service and productivity.”

“We have been able to switch with extreme success to the IMPACT! HD™ 2.0 Platform from our old system of 22 years in only 11 months,” said Jeff Smejkal, Assistant Director, Bureau of Delinquent Revenue in the Office of the Treasurer & Tax Collector.

“The City of San Francisco is the leading authority in FinTech. We are honored & privileged to have been recognized by the City for our advanced Financial Ecosystem Technology, as well as becoming the City’s first ever approved Cloud platform[AKF1] for delinquent revenue collection. We look forward to a long partnership with the great City of San Francisco,” said Carl A. Briganti, President of CSS, Inc. (pictured right)

To learn more about how municipalities are leveraging CSS's Financial Ecosystem cloud, please visit http://www.cssimpact.com/software/tax-information-platform-system or download our tax platform brochure at http://tax.cssimpact.com

About San Francisco -Office of the Treasurer & Tax Collector (TTX)
The Office of the Treasurer & Tax Collector serves as the banker, tax collector, collection agent, and investment officer for the City and County of San Francisco.

For more information, visit http://sftreasurer.org

About CSS, Inc.
CSS is a leading provider of end-to-end cloud Financial Ecosystem platforms & Contact Center solutions for enterprises that generate & manage mass receivables, payments, recoveries & revenues. By delivering cognitive cloud Financial Ecosystems technology, CSS helps municipalities and enterprises improve and automate all their daily financial processes, consumer engagement & business process.

For more information, download our brochure at http://brochure.cssimpact.com or visit us http://www.cssimpact.com or call 877.277.4621