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Breaking News

6 Hunstein Cases Dismissed: TransUnion Casts Significant Doubt on Viability…

Steel Rose

"the Supreme Court’s decision in TransUnion casts significant doubt on the continued viability of Hunstein," according to the Judge Gary Brown, United States District Judge for the EASTERN DISTRICT OF NEW YORK. The Memorandum and Order of the District Court also declares: "First, in TransUnion, the Supreme Court held that the...


The Bottom Line

Product Spotlight

CSS Product Spotlight

Henry Gardner

CSS, Inc., a leading provider of enterprise class accounts receivable management and financial software offers a broad portfolio of platforms & solutions. CSS enables companies to transition their legacy revenue & payment management systems to a modern, cognitive, centralized, cloud-based Financial Ecosystem®. CSS may be utilized to provide business financial...


Skip Tracing Advisor

Developing a Network of Closed Sources by Ron Brown, Skip Tr…

Ron Brown

As we begin this article it is very important that the professional tracer clearly understand what constitutes a “CLOSED SOURCE”, the value of a closed source network and the obligation due to each closed source. Definition: CLOSED SOURCE… sources of information with restricted access and information available only through mutual information...


Collection Software Roundtables

Shielding Collectors From TCPA and FDCPA Violations

Joshua Fluegel

The demands of regulators lead collection professionals to collect debt with the credo of “as little contact with the consumer as possible.” Every eliminated encounter with a consumer while the payment is still being collected is one less chance for a TCPA or FDCPA violation. For this reason many accounts...


Feature Stories

Hunstein on Rehearing – Revisiting Article III Standing in t…

Eve Cann and Jonathan Green

On April 21, 2021, the Eleventh Circuit Court of Appeals issued its decision in Richard Hunstein v. Preferred Collection and Management Services, Inc., and potentially created a new claim under the Fair Debt Collection Practices Act (FDCPA) – ruling that a debt collector's sharing of information with a vendor is a violation...


Collection Agency Advisor

The Secret to Excelling in Profit AND Performance

Gordon C. Beck III

To each their own. That’s what I keep telling myself when discussing with my competitors what their strategy is to run and operate a successful collection agency. Everyone’s outlook is different, but the same. Sure, everyone wants to be a top agency, that’s what everyone is supposed to say. But...


Legal Collection Advisor

Executive Orders Impacting Collections

Michael Starzec

No, this is not a review of the 1996 thriller starring Kurt Russell, Halle Berry and Steven Seagal but it does focus on the prestige of the word “Executive.”   At hotels and sports arenas, you want the executive suite. In Illinois, at least a 1,000 corporations integrate “executive” into their...


Collection Industry Advisor

3 Options to Offer During Tax Season

Nick Jarman

When it comes to collecting debt, tax season is without argument the most profitable season of the year. Tax season starts at the beginning of February and wraps up in early May. February generally sees the highest return and slightly tapers off each month thereafter. One issue that can ease...


Compliance Advisor

PCI Compliance, SOC, and HITRUST

Debra J. Ciskey

With the June, 2019, disclosure of a data breach at AMCA looming large in the rearview mirror, debt collectors both large and small are scrambling to verify the security of their consumer portals and their consumer information in general. With numerous vendors and auditors serving the industry in this key...


DAKCS Software And PDCflow Give Back to the Community Through Support For The Elderly And Sponsorship Of La Roca Girls’ Development Academy Teams​

  • Written by Ashlee Hyden

OGDEN, UT — DAKCS Software and PDCflow are promoting support for the elderly through volunteerism. The local Utah software companies recently partnered with La Roca Girls’ Development Academy soccer teams to provide an opportunity for residents of Genesis, Washington Terrace Healthcare Center — which specializes in short-term rehabilitative, long term and hospice care — to visit with youths in the community and benefit from their attention and service.

Top management at both PDCflow and DAKCS have had firsthand experience with eldercare in their own lives, and witnessed the neglect our older generations experience. These encounters inspired the local companies to pursue a project that would directly benefit the older individuals in our society who are often forgotten.



“We have always believed in people helping people,” says DAKCS President, Lex Patterson. “This sponsorship gave us the opportunity to connect generations in our community that touched lives in various important ways. We feel fortunate to be part of this program.”

Because the La Roca Development Academy requires athletes to complete service hours each season, the companies sponsored four teams of young women, contingent on a service project aimed at providing a benefit for the elderly. The resulting activity at Genesis Healthcare Center was a great success.



Assistant Director of Operations for La Roca Futbol Club, Laura Coffee, took charge of organizing the service hours for the academy participants, providing separate age-appropriate projects for each group of girls. Both activities will provide long-term benefits to those who call this center home.

“It was phenomenal to watch these girls open up,” said Coffee. “Some of them have never been exposed to the atmosphere of a care center and the ailments some of the residents there are facing. The experience was enlightening, and I think in the end the girls got just as much out of it as the adults did.”

The two younger teams, ages 13 to 14, worked with staff of the center to clean and organize all drawers and cabinets in the center’s activity room. The newly straightened area will make activity time easier for Genesis employees and volunteers to carry out, and more enjoyable for residents to attend.



The older athletes, ages 16 to 18, participated in interactive time with the residents of the healthcare center. The girls offered personal styling assistance, including nail painting, to all residents interested in the activity.

The older group also led craft time, helping participants decorate “Gratitude Jars.” This project will keep residents optimistic well into the future as they write their positive day-to-day experiences on slips of paper and store them in these cheerful jars. During hard times, residents can revisit pleasant memories by reading the papers they’ve stored in their jars.

DAKCS Software Systems is an industry leader in simplifying the process of collections and accounts receivable management. By creating highly configurable, innovative cloud and on-premise software solutions, DAKCS offers a way to run your business faster and more efficient. For over 35 years, DAKCS has delivered on service, automation, and flexibility in one central collection software platform for all types of business. 

For more information, please explore our website, call our team at 1.800.873.2527, or schedule a few minutes today.


PDCflow is a complete Payment Management Solution that is simple, efficient, and secure, so businesses get paid faster. The application allows multi-channel payments, payment authorization with eSignatures, and document delivery for small businesses to enterprise level organizations – all from one central platform.

La Roca
La Roca Futbol Club was established in 2005 to provide a quality competitive youth soccer program in Utah, and has grown to become the most successful club in the state. La Roca FC trains serious youth soccer players who desire an opportunity to develop and showcase his/her skills to the fullest potential. La Roca FC offers players a chance to play at the highest level of state competition and compete in various regional and national tournaments and leagues. In 2016, La Roca was one of 68 clubs selected to participate in US Soccer’s Girls’ Development Academy program. Four La Roca teams comprised of Utah’s top female soccer players now compete in the Northwest division of the US Soccer Girls’ Development Academy. La Roca is a 501(c)(3) corporation under the direction of its Board of Directors. For more information visit, or contact the La Roca FC office: 801-825-6040.