It’s time to innovate and be like every other industry trying new and exciting things to get ahead. Our future shines so brightly it hurts my eyes.

A future where we start doing video chat, using apps that make the process easier for consumers. Creating channels in the credit reporting cycle to give opportunity to those that need it and promote positive transactions, not negative reputations.

Omni-channel solutions enable us to work with many different generations and add more to those we help every day get out of debt while providing them a world-class experience. If we open our minds to the potential we possess, we can change this industry forever.

If we are willing to take risks and utilize the great technologies at our disposal we can create a world of consumer finance where people aren’t afraid to pick up their phones, answer an email, reply to a text or go on an app as it pertains to their personal accounts, not just current, but also in collections.

Innovation starts with a single thought but has to end with action. If there was ever a time to act, that time is now.

CollectTECH19 is bringing together the brightest minds in technology to lead this era of innovation; I’m looking forward to seeing you there.

Your CollectTECH19 Keynote Speaker,

Gordon C. Beck III President and COO Valor Intelligent Processing