AT&T Sends Former Employees to Collections

phoneAT&T has taken the rare step of hiring collection agencies to pursue money it says it is owed by its own retired former employees. AT&T claims the retirees mistakenly received excess pension benefit payments, but some say they don’t have the ability to return the funds.

Pension overpayments, some dating back decades, have been identified by Fidelity, the company’s current pension administrator. Unsurprisingly, many recipients of pension overpayments assume the payments are correct and use the money to pay living and medical expenses, leaving them unable to repay the funds.

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