Developing Talent in Government Collections

Joshua Fluegel

Anyone who has worked in both the government and private sectors knows how much they contrast. Survival in government collections requires a great deal of training so accounts receivable professionals may use the same language and business practices as their government counterparts. No easy feat. This issue shines the Agency Spotlight on Credit Collection Partners and ask its president, Rick Bonitzer, what they have done to train and collect the way the Man does. How did you get started in collections? It was part of relocating my family from the Chicago area down to central Illinois roughly seven...