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CFPB Ombudsman’s Office 2018 Annual Report

Today my office’s seventh annual report is available on our webpage. At the Ombudsman’s Office, we are an independent, impartial, and confidential resource that assists consumers, financial entities, consumer or trade groups, and others in informally resolving process issues with the Bureau. In short, we advocate for fair process in consumer financial protection.

As in previous years, our annual report outlines our work process and summarizes our activities from fiscal year 2018.


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