A Virginia woman is accusing San Antonio’s USAA Federal Savings Bank of hounding her with more than 130 phone calls in the span of two months this summer over a delinquent credit card bill.

Aubrey Hammond sued the bank Friday in federal court in Virginia, alleging the calls violated the Telephone Consumer Protection Act. The law restricts debt collectors’ and telemarketers’ use of automated dialing and prerecorded messages to consumers’ cellphones.

Hammond seeks thousands of dollars in damages.

USAA spokesman Matt Hartwig said the bank just received the complaint and is reviewing it to determine its options.

“We work to follow the Telephone Consumer Protection Act in all interactions with members. Therefore, USAA Federal Savings Bank will defend against the allegations contained in the complaint,” he said in an email.

According to the lawsuit, Hammond had to find a new job in December after her work hours were cut to just a few a week. During that time, she fell behind on her USAA credit card payments. Hammond eventually found new employment as a hotel receptionist working the night shift. She also cares for her sick parents, performing daily chores and running errands, the suit says.
 USAA started placing calls to Hammond’s cellphone in May, according to the lawsuit.

When answering a June 1 call from USAA, Hammond heard a pause before the collection agent began to speak, indicating the use of an automated telephone dialing system, the suit says. Told the call was to collect on a debt, Hammond “revoked consent to be called any further.” To read more, click here